Are you planning on expanding your physical business online? Or maybe, you are eyeing on a more personal project such as blogging?
Customer Service is not just about being friendly and courteous to your clients or customers.
There was a time that email was the only form of communication on the Internet.
On average, it only takes two to three seconds for a user to determine whether he or she wants to explore or leave your website, which can either cause you to bag a sale or lose a customer.